Jul
30
Steven Waterhouse
As Director of Strategic Projects and one of our Business Coaches, Steven joined us in 2012 working with our Founder. Originally from the UK he now coaches our franchisees in both Canada – his adoptive home – and the USA. He also takes the lead in evolving our core operational system platforms. Prior to franchising, […]
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Aug
19
Darlene Coons
As the Aquatics Training Manager, Darlene offers onboarding support and training for all new Owners and Aquatic Leaders. Darlene’s passion is to educate and share her vast knowledge of the British Swim School aquatics program with everyone she works with. This extensive knowledge comes from her experience with British Swim School since the first franchise […]
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Feb
6
Robin Cousins
Robin has worked in the Aquatics Industry for over 20 years with most of her experience working with municipalities. She has been a swim instructor for 24 years in many settings from municipalities to private swim schools and enjoys working with preschoolers the most! She currently holds 16 professional level certifications including high level Instructor […]
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Dec
15
Crystal Petrovich
Crystal, an Aquatics Program Specialist, is responsible for creating, updating, and implementing a variety of British Swim School aquatics programs. While a math teacher by degree, Crystal has spent most of her adult life engaged in aquatics in some capacity. In her 20+ years in the industry, she has been a swim team coach and […]
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Jan
26
Madison Rivoir
As an Aquatics & Business Coach, Madison combines aquatic industry knowledge with strong operational and leadership expertise to support franchisees and their aquatics teams. With a background in competitive swimming and coaching, she contributes to the development and enhancement of British Swim School’s advanced programs—such as the Barracuda and Swim Stronger tracks—while creating tools and resources […]
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Jul
30
James Aspatore
James joined the British Swim School team in 2019 after working with a large transportation company for over a decade. Since joining the team, James has served in a number of roles, with his most current being Manager of Pool Relationships. It’s within this role that James continues his passion for cultivating relationships to grow […]
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